GENERAL SUPPORT PAGE
Cancelling your account is really easy, just follow the link below

CANCEL MEMBERSHIP
FORGOT PASSWORD / CHECK YOUR STATUS

Password Problems, Login issues :

- Be sure to check that you typed your login infos properly, keep in mind that the login box is CASE SENSITIVE, please check your receipt to ensure you're entering them correctly

80% of the times, your browser is responsible of login issues, some advices here :

- when you enter your login infos for the first time, always use a blank window, clear your login box by erasing your stored logins, once its done, submit your infos one again.

If this does not solve the problem, please read below, or write us.

- Keep in mind that your browser MUST support 128 bit encryption to be able to sign up with CCBILL - updating your browser is the best way to avoid future problems...

- Display issues can generaly be solved by updating your graphic card drivers, using old drivers may result in very poor quality of result when viewing our content.

- INTERNET EXPLORER USERS / AOL USERS : disable the " auto resize " function. Go to internet options, advanced toolbar, multimedia, and disable the function " automatic image resizing ".

- If you tried to hack the site by entering random usernames and passwords your IP might be logged as abusive. In that case try back in a while or disconnect and reconnect so that your IP changes...DO NOT try to hack the site or see your IP tracked and blacklisted

- Before attempting to login again also restart the computer.

WARNING !

We do absolutly everything by ourselves ( webdesign, photos, etc ), this means that we will protect our work by all means. We're constantly fighting against hackers, pass traders, etc...
Pennywise, our protection system, will detect and block accounts used on multiple IPs.
Play fair with us or share you account infos and get permanently banned.

For any other questions, please send your requests here